Each week we'll feature one staff member here on the ePS blog. We believe that not only do our staff members deserve recognition for their hard work, but it's also important for our members to know who we are. This week's staff feature is Lisa Ake, Technical Support Specialist.
Why we love Lisa: Lisa’s position as Technical Support Specialist means that she is one of our main point-people. Her dedication to supporting our members with the patience and determination she brings to the office every day makes her someone our customer support team can’t do without!
Why you should love her, too: Lisa answers questions in our forums, as well as taking calls from members with questions, comments, or concerns. She has not only become an incredibly valuable source of live support to ePropertySites members, but she truly cares, as well. As anyone knows, connecting with a support specialist who honestly cares about you and your experience makes a huge difference in how your issues are heard and resolved.
If you haven’t already met Lisa, this is a wonderful introduction to our big-hearted, customer support superstar!
Lisa, if you could have any skill that you don’t currently possess, what would it be?
“I wish I knew computer programming so I could fix everyone’s problems in an instant!”
If you could live anywhere on earth, where would it be?
“I don’t think I could choose just one place to live. I’d be a gypsy that hops continents every year!”
Sunrise, or sunset? Early bird, or night owl? Cappuccinos, or martinis?
What’s the most bizarre thing you’ve ever eaten (and did you like it)?
What’s your favorite ePropertySites moment?
Thank you, Lisa, for being such a supportive, upbeat member of our team! We’d be lost without you!